We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Samanuscha will issue a refund within 15 days of purchase in the form and amount tendered for the original transaction. After 15 days, no refund of any kind will be issued.*
All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached.
Sale merchandise is FINAL SALE and not eligible for return or exchange.
Where do I ship my return/exchange?
Returns and exchanges must be mailed to the address on our return form. You must use our return form to properly process your return/exchange.
How should I ship my return/exchange?
Pack and seal your box securely, in the original package if possible. To be properly processed, you return/exchange must include a completed return form. You should ship your return/exchange with a carrier who will provide your package with a tracking number to ensure that your package does not get lost. Packages must be returned prepaid.
When will my credit be refunded?
Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.
You will be notified via email to the address listed on your order when this transaction has taken place.